Head of Operations
Job in: Hamilton lloyd and Associates ,
Lagos
- Vacancy description
Our client is an organization that specializes in the business of hygiene services and consultancy. Their services include: cleaning services, specialized services, and machine services. Their major products can be categorized into cleaning chemicals, janitorial products and floor care machines.
Reports to: Managing Director.
Job Objective: To manage and control all aspects of the company’s operations.
Job Responsibilities
* Involvement in the development of long range and annual plans, and with the evaluation and reporting of progress on plans.
* Oversight of the functional arms of the business- Marketing/Sales, Administration, Finance, Human Resources, and Services.
* Lead role in the design and standardization of organizational procedures and processes as preparatory to ISO certification.
* Ensuring the general reduction of the cost of operations.
* Eliminating or minimizing customer complaints
* Ensure that projects are managed within the allocated budgets and resources of the organization.
* Oversee preparation of annual budget, regular variance statements and annual audit.
* Plan, direct and coordinate various aspects of the day to day activities of the organization.
* Responsible for ensuring that the administrative services of the company are completed and addressed in a timely fashion.
* Implement the company’s policies and procedures and must also ensure that his managers and supervisors implement and support the policies with their crews.
* Set goals for departments or divisions based on the company’s strategic plans
* Write reports on business operations for management review
* Ensure compliance to regulatory concerns.
* Reach firm revenue targets, produce accurate sales forecasts and set performance goals for subordinates.
* Perform other duties as directed.
Qualification and Experience
* A Bachelor’s degree from an accredited institution. An MBA will be an added advantage
* A minimum of eight (5) years of experience in sales, business management, planning and financial oversight.
* A minimum of two (2) years of experience in senior management.
* Demonstrated ability to work in a proactively diverse organization.
* Excellent, proven interpersonal, verbal and written communications skills.
* Proven ability to cope with conflict, stress and crisis situations.
* Ability to work well with all levels of management, executive leadership and support staff
* Possess strong leadership skills
* Must demonstrate passion and enthusiasm in discharge of duties.
* Must possess strong decision making and problem solving skills
* Must possess superior training and delegation abilities.
Must be conscious and capable of offering pragmatic solutions to complex issues.
* Highly developed ability to build a relationship amongst staff based on trust, mutual respect, and open communication. Working relationships should be harmonious and focused on achieving common objectives.
* Must display a strong work ethic, integrity and total honesty.- Education
- Higher
- Experience
- from 5 years
- Type of employment
- Full-time employment
- APPLY HERE
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